How is call recording handled in the IPO system?

In the IPO system, call recording is managed primarily through the integrated call recording feature. This built-in capability allows users to automatically capture audio from calls without the need for external devices or additional hardware. The IPO system offers flexibility with the call recording feature, allowing organizations to set parameters such as which calls to record, whether to record specific users or extensions, and how long to retain those recordings.

This functionality is advantageous for businesses requiring compliance, training, quality assurance, or customer service enhancement. By using the built-in feature, organizations can streamline the process of recording and managing call data without relying on manual entry or external solutions that might complicate the setup and management of recordings.

The other options suggest alternative methods for managing call recordings that are either limited or not standard practices within the IPO system, making them less effective for handling call recordings in an integrated manner.