One key benefit of using the IPO Softphone is?

The IPO Softphone is designed to enable users to make and receive calls directly through their computer, utilizing a headset for audio input and output. This setup effectively transforms the computer into a fully functional telephone system, allowing users the flexibility to communicate without the need for a dedicated desk phone.

Using the Softphone means that users can manage their calls more conveniently, especially in environments where mobility or workspace limitations are a factor. This capability is particularly beneficial for remote or hybrid work situations, as employees can stay connected without being tied to a physical phone.

While the other options present features that may seem relevant, they do not accurately describe the primary benefit of the IPO Softphone. For instance, triggering notifications for incoming messages, accessing company files remotely, or enhancing video calling quality are not specific functions of the Softphone, making the option about making and receiving calls the most relevant and correct answer.