What does an "Extension" refer to in the IPO system?

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In the IPO system, an "Extension" specifically refers to a designated phone number assigned to individual users within the system. This allows users to have a unique way to receive calls that are routed specifically to them, enabling efficient communication. Each extension serves as a direct line to a user, facilitating internal and external connectivity. In the context of telephony, extensions are crucial for managing calls within a larger network and allows users to be easily reachable without needing to provide their full phone numbers.

Understanding this concept is important for utilizing the IPO platform effectively, as it helps in configuring user settings, managing call routing, and ensuring that messages and communications are appropriately directed to the right individuals within an organization.

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