What is a common troubleshooting step for issues in the IPO system?

Checking call logs for errors and performance metrics is a vital troubleshooting step in the IPO system. By examining the call logs, administrators can identify specific issues that may affect call quality, connectivity, or system performance. These logs provide valuable insights into what occurred during call attempts, including error messages or patterns that could indicate underlying problems.

Analyzing performance metrics also helps in assessing the overall health of the system. It can reveal if the system is operating within normal parameters or if there are abnormalities that require attention. This data-driven approach allows technicians or support staff to systematically diagnose issues and implement targeted solutions rather than relying on more general troubleshooting methods that may not address the root cause of the problem.