Which option is a benefit of using Auto Attendant in the IPO Platform?

Using Auto Attendant in the IPO Platform significantly improves call routing efficiency. This feature allows incoming calls to be automatically directed to the appropriate extension or department without the need for manual intervention from an operator. By using pre-recorded greetings and menu options, callers can quickly navigate to the service they need based on their selections, reducing wait times and improving the overall callers' experience.

This streamlined process not only enhances productivity by freeing up staff from handling calls directly but also ensures that calls reach the right destination based on the caller's needs. Such efficiency can contribute to better resource allocation within an organization and helps in managing call traffic more effectively. This is particularly important during peak calling times when a high volume of incoming calls can overwhelm traditional reception methods.