Which report type is useful for analyzing call traffic patterns?

Traffic Analysis Reports are specifically designed to provide insights into call traffic patterns. These reports allow users to analyze various metrics related to call volume, duration, time of day, and other relevant data points that reveal usage trends and help in understanding how calls are distributed across different times and channels. By utilizing such reports, organizations can identify peak calling times, evaluate the effectiveness of their communication strategies, and make informed decisions to optimize resources and improve operational efficiency.

In contrast, the other report types serve different functions: System Performance Reports typically focus on the overall health and functionality of the communication system, User Satisfaction Reports gather feedback on user experiences and satisfaction levels rather than direct call traffic, and Cost Analysis Reports concentrate on expenses associated with making and receiving calls but do not give detailed insights into call patterns themselves. Therefore, for the specific purpose of analyzing call traffic patterns, Traffic Analysis Reports are the most relevant and useful.