Which two methods can be utilized to capture Avaya IP Office call activity on the System Status Application (SSA)?

The method of capturing Avaya IP Office call activity on the System Status Application (SSA) through continuous log is correct because it allows for the ongoing recording of call activity over time, giving a comprehensive view of system performance and call traffic. This method enables users to monitor call trends and receive real-time updates, which is particularly useful for identifying issues or patterns in call handling and system usage.

Using a continuous log gives users the ability to look back over a specified period, facilitating deeper analysis of call flow and overall system effectiveness. In contrast, while a snapshot captures a moment in time, it does not provide the same continuous, up-to-date insight that continuous logging does. Therefore, for users needing detailed, ongoing data, the continuous log method is a key tool in managing Avaya IP Office performance effectively.